Shipping Policy – Innerwear Products (Men & Women)

1. Order Processing

• All orders are processed within 1–3 business days after confirmation
• Orders are not processed or shipped on Sundays or public holidays
• In case of high order volume, processing may be slightly delayed

2. Shipping Time

• Standard delivery time is 3–7 business days depending on the delivery location
• Remote or rural areas may take additional time

3. Shipping Charges

• Shipping charges (if applicable) will be displayed at checkout
• Free shipping may be offered on selected orders, promotions, or minimum purchase value

4. Order Tracking

• Once your order is shipped, tracking details will be shared via email or SMS
• Customers can track their order using the provided tracking link

5. Delivery Issues

• Ensure that the shipping address and contact details are correct at the time of placing the order
• If delivery fails due to incorrect address or unavailability, re-shipping charges may apply

6. Delays in Shipping

• Delivery timelines may be affected due to unforeseen circumstances such as weather conditions, courier delays, or logistical issues
• In such cases, customers are requested to be patient while the issue is resolved

7. Damaged or Tampered Package

• If the package appears damaged or tampered at the time of delivery, do not accept it
• Report the issue immediately to: thesandeepvyas@gmail.com

8. International Shipping

• Currently, shipping may be limited to selected locations only
• Any applicable customs duties or taxes for international orders must be borne by the customer

9. Contact for Support

For any shipping-related queries, contact:

thesandeepvyas@gmail.com